Trust & Legal
Trust Centre
Last Updated: 9 March 2026
At SyncID, trust, transparency, and responsible data management are fundamental to how we operate.
This Trust Centre provides access to the policies, security practices, and standards that govern the SyncID CRM platform.
Our goal is to help customers understand how the platform works and how information is protected.
Our Commitment
SyncID is committed to operating a reliable and responsible platform for real estate professionals.
Our approach focuses on:
- protecting customer data
- maintaining secure systems
- operating transparently
- supporting responsible use of the platform
- complying with applicable privacy and data protection laws
Customers retain ownership of their data and remain in control of how information stored within the platform is used.
Legal Documents
Terms of Use
The Terms of Use define the legal agreement between SyncID and customers using the platform. They cover topics including subscriptions, user accounts, data ownership, acceptable use, service availability, and liability.
Privacy Policy
The Privacy Policy explains how personal information is collected, used, and protected when using the SyncID CRM platform.
Acceptable Use Policy
The Acceptable Use Policy outlines the standards expected when using the SyncID platform. It helps ensure the platform remains secure and reliable for all users.
Data Processing Addendum
The Data Processing Addendum explains how SyncID processes personal data on behalf of customers and outlines responsibilities for protecting that data.
Platform Security
SyncID takes reasonable technical and organisational measures to protect customer data. These include secure infrastructure, encrypted data transmission, controlled user access, monitoring of system activity, and backup procedures designed to reduce the risk of data loss.
Platform Status
SyncID monitors the availability and performance of the CRM platform to help ensure reliable service for customers.
Where possible, any major incidents or service disruptions will be communicated to customers through the platform or other appropriate channels.
Customers can view the current operational status of the platform on the Platform Status page.
Contact
Syncid IT Services
9th Floor AppleOne-Equicom Tower
Mindanao Avenue
Cebu City, 6000 Cebu Philippines